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1.Why the Windows OS become so slowly after I click "record"?

Ans:
1.Plase check your hardware is fit in with our [System Requirement].

2.Close other unnecessary application program to reduce system loading.(especially BT, eDonkey, Flashget)

2.When I execute E-Vizion DVR through duration, why the speed of E-Vizion DVR become slow when I restart program?

Ans:
E-Vizion DVR will check all recorded files correct or not, to avoid data error and accelerate playback speed.

3.Why have the message [hardware check fail] when I run E-Vizion DVR?

Ans:
1.Please make sure your software and hardware are match?
2.Does the E-Vizion DVR program has be executed.
3.Does the hardware driver install?

4.Can I inhibit specific channel to avoid remote access?

Ans:
Yes, Enter [Channel/Camera Setup] then select channel and disable the option "Allow Network Access"

5.What is the function of pre-record and post-record?

Ans:
1.Pre-record:Set time period (sec.) to record before detection area be trigger, range 0 to 5 second(s). this function only support on 300/500 series.
2.Post-record:Set time period (sec.) to record after trigger halt. range 0 to 20 second(s).
*The Pre-record will use a great quantity main memory, so please make sure you main memory is enough to execute this function.

6.Why I can't connect to remote server and system show a error message "connect failed" .

Ans:
Please check your server is under firewall or not, if it so, open the network (port 80 and 17860).

 

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